ContactHow to reach
How to reach
the Dreamtime Stories
team.
One inbox handles general questions, support, legal, privacy, partnerships, COPPA, and deletion requests. Give us enough context and we will route your message internally.
Inboxcontact@braingeniuskids.com
IncludeApp name, device, app version, and a short description
DeletionA dedicated public page is available
Last updated: June 2026
Single inbox
Write to us at one address
All requests are handled from the same inbox and routed internally after arrival.
Support requests
What to include
For an app issue, include the product name, device model, operating-system version, app version, and a short description of what happened.
Account deletion
Deletion has its own public path
For Dreamtime Stories account deletion, you may also follow the dedicated instructions.