Contact
How to reach
the Brain Genius Kids
team.
One inbox handles every request — general questions, support, legal, and privacy. Write to us with enough context and we will route it internally.
Inbox
contact@braingeniuskids.com
Include
App name, device model, app version, and a short description
Deletion
Account deletion also has a dedicated public page
Last updated: April 2026
Single inbox
Write to us at one address
All requests — general questions, feedback, partnership inquiries, support, legal, privacy, COPPA, and data-deletion questions — are handled from a single inbox. We route the message internally once it arrives.
Support requests
What to include when you write
For app issues, include the product name, device model, operating system version, app version, and a short description of what happened. That gives us a usable first report instead of starting from zero.
Account deletion
Deletion has its own public path
If your request is specifically about deleting a Dreamtime Stories account, you can also use the account deletion page.